MyIT’s new self-service app uses location, role and preference to guide employees to the answers and tools they need here and now. Modernize business with formless requests and context-aware services; improve employee productivity and cut support costs. Welcome to the simplicity of on-demand IT.
MyIT relieves much of the burden on your IT department by enabling users to accomplish key service tasks from their own devices.
- Formless requests – Simply describe a problem in a post, and MyIT identifies the best solution.
- Crowdsourced collaboration – Allow anyone to add assets to maps, report outages and contribute solutions.
- Context-aware services – Receive helpful services and alerts based on role, location, equipment, preferences and more.
- Universal app store – Easily build your own business app store with AppZone.
- Anywhere, anytime access – Runs as a native app on iOS and Android devices, and in HTML5 browsers on personal computers.
- Concierge-style scheduling – Get help in-person or using chat, phone or collaboration platforms such as Skype® or Google+®.