IT Management is under increasing pressure to improve customer service, while at the same time reducing the total cost of ownership of their end-user hardware, software and services environment. Brite provides a multi-level approach to address this challenge as part of your strategy to implement best practices. Brite focuses on solution consulting for everything that touches your end-users or customers. We convert ITIL theory into practice and tactically implement strategies that produce tangible benefits. Our consulting services are based on the result of implementations at enterprise level companies. As such, Brite brings proven methodologies, templates and best practices to the table – eliminating weeks of costly project start-up and discovery effort.

Brite Professional Services can:

  • Establish a project management office
  • Prioritize requirements, time phase deliverables and develop project plans with cost, schedule and key performance indicators
  • Conduct rapid value impact
  • Create RFPs for required solutions and serve as the prime contractor for IT
  • Assessments
  • Develop blueprint for change & strategic plan
  • Execute – Establish project governance, manage contracts with accountability