Brite’s ForeScout certified and experienced engineers are on staff and available to assist at every stage. From pre-deployment planning to implementation assistance to administrator training and long term support. See our packages below to determine how Brite can best assist your organization.

 

 

Visibility Pack

Brite’s Visibility Pack is a set of standard procedures to shorten time to true visibility of all devices including managed and unmanaged through the following:

  • Planning and design services
  • CounterACT configuration
  • CounterACT policies
  • CounterACT plugins
Enforcement Pack

Brite’s Enforcement Pack is a secondary set of procedures to enable enforcement through:

  • Planning and design services
  • Resolving unknown/unmanaged devices
  • Creating/adjusting policies for actions, clarification and compliance
  • Developing repeatable strategy for additional site or segment to full enforcement
  • Assist in development of an in-house ForeScout Triage Team.

 

Technical Account Manager

To augment ForeScout support and internal resources, Brite provides customers with a dedicated TAM to provide:

  • Policy modification suggestions
  • Quarterly configuration reviews
  • Project planning and management
  • Access to dedicated engineer familiar with the environment
  • On-site and off-site support time blocks
  • Assistance and Review of open tickets
Health Checks

Health checks insure CounterACT is running as intended and optimized to meet your goals and objectives. Brite’s Health Checks Include:

  • Appliance review and update
  • Plugin review and update
  • Validate proper backup schedule
  • Identify unmanaged devices
  • Aid customer with classification, clarification, compliance and control policy issues
  • Proactive change recommendations