Recent business trends coupled with economic conditions has left organizations wondering how to balance the needs of the business and the demands of technology with fewer resources. Smaller organizations, with little to no IT staff, find themselves struggling to keep up equipment needs and protect the integrity of their infrastructure.

BriteStar helps companies protect and manage their IT infrastructure by securing their network, reducing costs, outsourcing tactical maintenance, help desk and break-fix duties. BriteStar services not only ensures you have a qualified team ready to service your critical asset, but also the real time data to respond quickly and efficiently when needed by using the most advanced network asset tracking and performance monitoring available.

 

BriteStar Components:

 

Unlimited 24×7 Help Desk Phone Support

24×7 Infrastructure Monitoring and Alerting

Software/Hardware Asset Management

Server Health Monitoring

 

 

Daily Backup Verification Reporting

Patch Management

Quarterly Business Reviews

Executive Management Reports

 

Comprehensive Firewall Monitoring (optional)

BriteVault+ Business Continuity/Disaster Recovery (optional)

BriteMail Hosted Microsoft Exchange (optional)