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Frequently asked questions:


Is my credit card number and personal information safe?

Yes it is.  Brite Computers uses Secure Socket Layer (SSL) encryption to protect your information. Also, your full credit card number is not stored anywhere on our servers. Feel free to review our Security and Privacy Policies .

 

Do I have to load an Operating System once I've received my new Brite Computer?

No. Brite Computers has pre-loaded your operating system during the assembly process. A copy of your selected operating system has been included with your system in case you ever need to reload it.  If you are having trouble updating your operating system or installing Microsoft software, please refer to the recommended Microsoft On-Line Technical Support sites.

How do I ensure that I have purchased genuine software?

As an Original Equipment Manufacturer (OEM), Brite Computers has agreements with Microsoft to distribute "OEM software." OEM software represents a special version of software that must be installed on the hard drives of the new computers to which it relates and must never be distributed without a corresponding PC. If you have obtained OEM-specified Microsoft software without a new PC, you have most likely purchased counterfeit or pirated Microsoft software. The product packaging for OEM software clearly indicates "for distribution with a new PC only."

For additional information, please visit the Microsoft's Software Piracy Site .



Who do I call if my Brite Computer needs service?

You will need to call our Technical Support Department at 1-800-333-0498.  Please have your serial number ready when calling.  Your serial number is located on the back of your Brite Computer.

What if I find information on this website that is incorrect or possibly incorrect?

Please contact us at bwebmaster@britecomputers.com if you find or think you have found any erroneous information on www.britecomputers.com , as we welcome your continuous feedback.

When can I expect my order to be shipped?

In stock items usually ship in 2-3 business days.  System orders requiring assembly usually ship 7-10 business days after your order has been taken depending on our production schedule.  If you have questions regarding the status of your order please email us at salesinfo@britecomputers.com .

Can I pick my order up?

If you live in the Victor, NY area and would like to pick your order, please contact one of our Professional Sales Associates directly, and they will be happy to assist you:

7647 Main Street Fishers
Victor, NY 14564  USA
salesinfo@britecomputers.com
1-800-333-0498 | Fax: 585-758-0222
Monday - Friday: 8AM - 5PM (EST)


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We accept Visa, Mastercard, AMEXClick to verify BBB accreditation and to see a BBB report. Brite Computers is a 2008 Intel Channel Partner Premier Brite Computers is a Microsoft Platinum OEM
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